Frequently Asked Questions
Get the answers you need to gear up and get moving.
How do I determine my correct size for Alpinestars gear?
We provide a comprehensive size guide on each product page. We recommend taking precise measurements of your chest, waist, and inseam while wearing lightweight clothing to ensure the most accurate fit for our technical apparel.
What is your return policy for online orders?
You can return any unused and uninstalled items in their original packaging within 30 days of delivery. Please ensure all tags are attached and the product is in its original condition to receive a full refund.
Do you offer international shipping?
Yes, Alpinestars ships to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of the items in your cart.
How can I track my order status?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking number and a link to the carrier's website where you can monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are your products covered by a warranty?
Yes, Alpinestars products are covered by a limited warranty against defects in materials and workmanship for a period of one year from the date of purchase. This excludes damage caused by normal wear and tear or accidents.