Returns & Exchanges
Alpinestars® is committed to your satisfaction and offers a 30-day return window for products in new, unused condition with original packaging. We strive to make the return process as seamless as our high-performance gear to get you back on the track or road quickly.
Return Process
- 1.Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Print Shipping Label
Once authorized, download and print your prepaid return shipping label and include the packing slip inside your parcel.
- 3.Pack and Ship
Securely pack your items in their original Alpinestars® boxes and drop the package off at any authorized carrier location.
- 4.Refund Processing
After our warehouse inspects the returned gear, your refund will be issued to the original payment method within 7-10 business days.